We're here to help

For questions, bug reports, launch questions, or feedback about Stuff, WordPilot, PDF Max, or any Mobeera app, reach us at support@mobeera.ai. We read every message and aim to respond within a few business days.

Including a few details helps us resolve your issue faster: which app you are using (Stuff, WordPilot, or PDF Max), your device and operating system version, the app version from Settings, and a short description of what happened. Screenshots or screen recordings are welcome when they help explain the problem.

Please do not send sensitive document content unless we ask for it to diagnose a specific issue. For privacy-related questions, see our Privacy Policy or contact hello@mobeera.ai directly.

Subscriptions and in-app purchases are processed by the store through which you obtained the app: Apple's App Store or Google Play. In Stuff, use Restore Purchases if an existing purchase did not unlock, and use Manage Subscription or Apple's subscription controls to change or cancel Apple billing. Refunds remain subject to the store's process. If you still need help, email us with the app name, platform, and the non-sensitive transaction details the store provides.

Deleting Stuff's anonymous service identity does not cancel an Apple subscription. Cancel or manage billing separately through Apple.

To request deletion of Mobeera-held data associated with Stuff's anonymous Firebase identity, use the account-deletion entry in Privacy & Support when it is available in your app version, or email hello@mobeera.ai.

This request does not delete the Stuff library stored on your device or in your private CloudKit database, cancel Apple billing, remove shared Gemma model weights, or delete the shared URL/article cache. Tell us separately if your request also concerns a Stuff waitlist email.