Support
We're here to help
Questions about WordPilot, PDF Max, or anything else Mobeera? Send us an email and we'll get back to you.
Email us
For questions, bug reports, or feedback about WordPilot, PDF Max, or any Mobeera app, reach us at support@mobeera.ai. We read every message and aim to respond within a few business days.
Before you write
Including a few details helps us resolve your issue faster: which app you are using (WordPilot or PDF Max), your device and operating system version, the app version from Settings, and a short description of what happened. Screenshots or screen recordings are welcome when they help explain the problem.
Please do not send sensitive document content unless we ask for it to diagnose a specific issue. For privacy-related questions, see our Privacy Policy or contact hello@mobeera.ai directly.
Purchases and subscriptions
Subscriptions and in-app purchases are processed by Apple through the App Store. For billing, refunds, or subscription management, you can also use Apple's support channels. If you believe a purchase did not unlock the expected features, email us with your Apple receipt or transaction details and we will help.